Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
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I’ve order bit wrong shade but otherwise cut perfectly and delivered quickly with no quality issues.
CollectPlus Customer,
2 hours ago
Verified
Excellent product quality
Excellent product quality, well packaged and great price
Customer,
3 hours ago
Verified
Really good reliable company. Highly recommended.
I used them quite a few times while refurbishing a kitchen. Outstanding service and outstanding products. Everything was first class. The delivery company they use are not great - just left packages propped up against front door. All in all though - 5 stars.
Derek Janes,
3 hours ago
Verified
Fantastic product
Fantastic product, many thanks. Would use again !!
Sue Thompson,
4 hours ago
Verified
Excellent product.
The product is excellent. The sizing and cutting to size is very useful.
Be cautious of the website, it is a nuisance in that if you go back to review anything it re-sets to its default setting. You need to be careful that it hasn't changed anything or you will find yourself paying £30 for a 100mmx 50mm piece of material!
Ian Morris,
6 hours ago
Verified
Excellent good quality product
Excellent product was exactly what I was looking for to repair broken glass panels from my Greenhouse. Have never used Shatterproof window panels before very easy to apply to Greenhouse fitted perfectly and very sturdy and competitive price. Very satisfied with product and service. All goods was well packaged.
Emcg,
8 hours ago
Verified
Will use again
Quick delivery. Very well packaged. Accurately and cleanly cut. Thank you.
Bryan Harral,
10 hours ago
Verified
easy to order and fast delivery
easy to order and fast delivery
Chris Kahle,
13 hours ago
Verified
Great product
Great product. Arrived quickly.
Kenneth Lowe,
22 hours ago
Verified
Bathroom splash backs
The parts I ordered where perfectly sized and did the job I wanted them to do.
Mrs Waddingham,
22 hours ago
Verified
Good service and excellent quality…
Good service and excellent quality product
Brian ,
23 hours ago
Verified
Fast efficient service and quality…
Fast efficient service and quality product
J murray,
1 day ago
Verified
Ordered
Ordered
Confirmed
Delivered !!
What more can you want just need the weather to be dry to use it.
Cannot blame you for that !
Miss Louise Hizzett,
1 day ago
Verified
Very pleased with the service provided.
Very pleased with the service provided.
Easy to order and pay for and was perfect on delivery.
Mrs K Taylor,
1 day ago
Verified
Accurate sizes
Accurate sizes, prompt delivery and reasonable price
Mr John Isherwood,
1 day ago
Verified
Made to specification and promptly…
Made to specification and promptly delivered
Steve Dunn,
1 day ago
Verified
Pieces were cut exactly to dimensions…
Pieces were cut exactly to dimensions and delivered very well packed.
M Bacon,
1 day ago
Verified
Easy to use the website and place my…
Easy to use the website and place my order.
Karen and Paul,
1 day ago
Verified
First Class Service
Love their products and always good service.
Gary Stirk,
1 day ago
Verified
Superb quality and service
Superb quality and service. Bespoke measurements were spot on.
Rob,
1 day ago
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