FALSE ADVERTISING BY CUTMY.
FALSE ADVERTISING BY CUT MY.
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN 25 YEARS.
Just wanted a simple worktop cut for utility room and I've waited a month for it to arrive rather than a week as stated....the phoneline has been switched off...no reply to emails...wonder what condition my order will arrive in - IF it ever arrives?? I'd like my money back if CutMy can't deliver this straight forward order. Looks like no current customers are satisfied.
I'D BE COMPLETELY CRAZY TO USE THIS COMPANY AGAIN !
"Hello Amber Lovelle,
Great news! We've received your order.
Thank you for choosing Cut My, we will email you as soon as your order has been shipped which we expect to be on 8th April
If you have questions about your order you can email us at an email we don't reply to or call us on a helpline we've now switched off at 01903 389024."
Your Order #000682056
Placed on 25 Mar 2024, 16:41:30
Verified
Very friendly and efficient service
Very friendly and efficient service. Good product, quick delivery, and no complaints from me!
Verified
Everything was perfect
Everything was perfect. Flawless!
So pleased I chose to repair instead of replace!
measured my damaged ikea nightstand tops and ordered melamine tops to match. They arrived well packaged, in about 10 days (I was not in a rush so did not mind the wait). I used the old, damaged tops as a template to drill new holes on the underside for the fixings and they look like NEW! So pleased I chose to repair instead of replace. It was so easy and saved me a huge amount of money.
Verified
Accurate!
Boards were cut accurately and protected well for shipping. Despite this, one of the boards suffered slight damage.
Verified
All xut to correct size but order was…
All xut to correct size but order was late
Will use again
Verified
Arrived as described
Arrived as described, on time and ggod quality, thanks!
Verified
Nice ply / packed well but 2 of 4 undersized!
Nice ply / packed well.
Not sent that quickly & two of the 4 panel's (all supposed to be the same size) were slightly under sized so couldn't be used for the job intended!
Verified
Profecional manner & a very good…
Profecional manner & a very good haircut, get what you ask for not what barber thinks would look best
Verified
Good service
Good service
Verified
Excellent!
Excellent!
Verified
trouble-free
trouble-free, fast delivery, well-packaged goods
Verified
Ease of ordering
Ease of ordering
Communication
Product arriving well packaged
Verified
Needed new Perspex windows for my shed…
Needed new Perspex windows for my shed and Cut My did a fine job with accurate cutting and smooth edges which fitted perfectly - having tried to cut Perspex myself at first I would recommend them strongly !
Oliver
Verified
Very well packaged- very happy
Very well packaged, easy to use and a really good price. Really changed the room. The measurements on the site telling you exactly how much to measure between columns (when you order) is very helpful. It’s in a picture above the order section.
Verified
Accurate cutting and well packaged
Accurate cutting and well packaged. Arrived at time expected. I have used this company before and will do again.
Verified
Perfect cut
Perfect cut , and great quality .
Verified
Very impressed with the finished…
Very impressed with the finished product. Fit perfectly on top of low level bookcase.
Verified
Excellent service.
The stuff I ordered was as I expected which should not be difficult as the ordering process was not a challenge. The thing that impressed me was that I picked it up myself. They have a few units on the industrial estate so I went to the wrong one. The person I spoke to was extremely helpful as were the other people I dealt with at the correct unit. The members of staff I spoke to are a tribute to their company. A big 5 stars from me
Verified
cut to perfect size as ordered
cut to perfect size as ordered
Related Products
Coloured Acrylic Specifications
| Material | Perspex Cast Acrylic |
| Finish | Coloured |
| Available Thicknesses | 3mm, 5mm, 8mm, 10mm |
| Maximum Sheet Size | 3050mm x 2030mm |
| Minimum Sheet Size | 100mm x 50mm |
| Light Transmission | Dependant on colour |
| Flammability | UK Class 3 Fire Rating |
| Water Absorption | 0.2% |
| Manufacturers Tolerances | +/- 5% |
| Cutting Tolerances | +/- 1mm |
| Service Temperature | -40 to 80̊C |
Frequently Asked Questions
Have a question? You can find answers to commonly asked questions about our products, delivery, returns, cancellations and more on our FAQs page
Alternatively, you can use our Live Chat or reach out to us at info@cutmy.co.uk for help and assistance.
Delivery depends on the size of your order
Reviews
Trustpilot
Easy to navigate and acquire what you need.
Verified, Collected by Cut My
Great service and items arrived exactly as requested. Would definitely be using this company again!
Verified, Collected by Cut My
Made an order online for collection and they gave me the wrong acrylic, after countless phone calls and emails (no one answers the phone or replies to your emails) 3 weeks later I managed to get hold of someone to send another one out, will not be using them again
Verified, Collected by Cut My
Easy to use and good value
Verified, Collected by Cut My
Product arrived damaged so hard to comment really, but companies customer services are a joke still waiting on call back 3 weeks later…. Disgrace!!!
Verified, Collected by Cut My
Although I didn’t get answers to my queries the final product was great. Took a while to ship.
Verified, Collected by Cut My
Just what I ordered, perfect
Verified, Collected by Cut My
Good quality.Well packaged.
Verified, Collected by Cut My
Simple process and good quality
Verified, Collected by Cut My
Great quality and reasonably priced acrylic for greenhouse
Verified, Collected by Cut My
