Perspex International offers a 10 year guarantee on the outdoor ageing behaviour of its Perspex® acrylic clear sheet. This guarantee covers the rigidity, strength and light transmission of the product.
The 10 year guarantee for Perspex® coloured acrylic is also on the outdoor ageing behaviour and covers rigidity, strength and colourfastness. The guarantee applies to the original purchaser of the product and is valid for 10 years from the date of purchase. In order to claim the guarantee, the customer must provide proof of purchase and a sample of the defective product to Perspex. The customer should do this by firstly getting in touch with us at Cut My and we will communicate with Perspex to deem whether the defect can be covered under the guarantee. If so, we will arrange with Perspex International to replace the product free of charge.
It's worth noting that coloured acrylic may have some variations in shades, tones and finishes and it might not have the same uniformity as clear acrylic. This is due to the manufacturing process of coloured acrylics, but it will be covered by the guarantee if it falls outside the normal manufacturing tolerance.
The guarantee for clear and coloured Perspex acrylic does not cover any failure attributable to causes not usually associated with the normal use of Perspex acrylic sheet and in particular does not apply to harm caused by chemical agents, cleaning fluids, unsuitable sealants or decorative materials. It also does not cover defects that occur due to poor standards of workmanship during fabrication and installation. The sheet must be appropriately stored and transported prior to fabrication and installation for the guarantee to be valid.
How to claim the guarantee
In order to claim the guarantee, you must provide proof of purchase and a sample of the defective product to us and then we will follow this up with Perspex International. This must be done immediately to notice the defects. If the defect is deemed to be covered under the guarantee, Perspex International will replace the product free of charge.
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good quality water resistant mdf cut to shape - discs for me.
M C,
1 hour ago
Verified
Quality service and products
Had to phone my order in as had problems logging in on line. Staff extremely helpful and order was processed swiftly. I ordered 3mm Acrylic for my greenhouse and everything arrived extremely well packaged, was all cut exactly as ordered and arrived in good time. Highly recommended for quality and price
Anne Charters,
2 hours ago
Verified
Easy to order and cost effective.
Simple and easy way to obtain small amounts of steel for DIY jobs. I got exactly what I needed at a sensible price.
Bruce,
3 hours ago
Verified
Ivory tops
Took a bit longer for delivery but excellent product even though I measured one piece wrong!
Customer,
3 hours ago
Verified
Excellent product and speedy delivery.
Excellent product and speedy delivery.
Beth Howe,
14 hours ago
Verified
Cut to accurate sizes, good quality
Cut an accurate sizes, prompt delivery for a great price Many thanks
customer,
15 hours ago
Verified
Service very efficient and easy to use…
Service very efficient and easy to use and order, also a quick turn around from ordering to delivery. Many thanks Keith
Keith Jones,
15 hours ago
Verified
Hassle free
Hassle free
Stephen Mckelvie,
15 hours ago
Verified
The company did well a pity about the…
The company did well a pity about the delivery people dos I would only give them 1 star
Denis Smith,
23 hours ago
Verified
It was really easy to order and very…
It was really easy to order and very easy to put up. A great price too
Gill,
1 day ago
Verified
Accurate and reasonably priced.
Due to no longer having my own workshed after a move to sheltered accommodation and thus unable to utilise my own tools, I did a web search for someone to help me. 'Cut My' was my my choice. All I can say is that they cut the ply of varying thickness absolutely accurately and at a reasonable price. The ordering was easy (once I got the hang of what was required) and not needing the items in any particular hurry and specifying basic delivery the order was delivered in a decent time. I have bookmarked 'Cut My' and if the circumstances arrive, will use them again. (Maybe a pair of hi fi speaker cabinets in the future!)
Ian Gray,
1 day ago
Fantastic company
Fantastic company, brilliant customer service. 3 parts of my order were supplied incorrect, I emailed late afternoon when I received the items, next day I received an email informing me that the correct sizes would be rushed to me, indeed they were, a few days later and the correct items were received. I will definitely use again for future projects.
Timtom,
1 day ago
Verified
Shelves were cut exactly to size and…
Shelves were cut exactly to size and fitted perfectly. They were packed really well and arrived in good condition. I have used Cut My twice so far and will definitely use them again when I need more shelves.
Mrs Woods,
2 days ago
Verified
Great service
Great service, quality product
Daniel Warren,
2 days ago
Verified
Very good quality and easy to install.
Very good quality and easy to install.
Daniel Watson,
2 days ago
Verified
Excellent service would definitely buy…
Excellent service would definitely buy again
Donna Carter,
2 days ago
Verified
Perfect
I’ve order bit wrong shade but otherwise cut perfectly and delivered quickly with no quality issues.
CollectPlus Customer,
2 days ago
Verified
Excellent product quality
Excellent product quality, well packaged and great price
Customer,
2 days ago
Verified
Really good reliable company. Highly recommended.
I used them quite a few times while refurbishing a kitchen. Outstanding service and outstanding products. Everything was first class. The delivery company they use are not great - just left packages propped up against front door. All in all though - 5 stars.
Derek Janes,
2 days ago
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